Every so often, a version of the same concern surfaces when I talk to organisations about coaching. It is rarely said this plainly, but it sits underneath the conversation: if we invest in developing this person, are we not just helping them realise they would rather be somewhere else? It is a fair thing to wonder – and there is enough truth in it that it deserves an honest answer rather than a defensive one. So let me make the case as plainly as I can, and then take the worr

This month we’ll delve into the topic of emotional intelligence (EI), unpacking what it is, how it impacts our personal and professional lives and how we can cultivate it more. The concept of emotional intelligence, or emotional quotient (EQ), was first introduced by Daniel Goleman in the mid-90s. He defined it as ‘the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.’