Empathy is often misunderstood, especially in a professional setting where emotions are thought to be best left at the door. But what if empathy could be the key to creating a more innovative, collaborative, and resilient team? In this article, I want to explore the true power of empathy, both as a tool for better leadership and as a skill that can significantly impact workplace dynamics. As I mentioned in a previous piece , empathy is one of the five components of emotional

This month we’ll delve into the topic of emotional intelligence (EI), unpacking what it is, how it impacts our personal and professional lives and how we can cultivate it more. The concept of emotional intelligence, or emotional quotient (EQ), was first introduced by Daniel Goleman in the mid-90s. He defined it as ‘the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.’